chi311 response tracker

chi311 response tracker

loading…methodology data about

Community areas

Departments

Seasonality

Request type Period Neighborhood

Map — median days to close

Report card

full history

Departments

Request volume by month of year2019 – last complete year, all years combined

All types at a glanceeach row shaded relative to its own peak

Data through · Source: City of Chicago 311 Service Requests, re-aggregated nightly (every night's snapshot archived) · “Days” = time until the city closed the request in its system, which is not always time until fixed (see the OIG’s Feb 2026 audit) · Duplicate and info-only requests excluded · Areas with too few requests shown gray · Methodology